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行動(dòng)情緒智力：領(lǐng)導(dǎo)者與管理者訓(xùn)練和指導(dǎo)活動(dòng)圖書(shū)
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行動(dòng)情緒智力：領(lǐng)導(dǎo)者與管理者訓(xùn)練和指導(dǎo)活動(dòng)

Emotional Intelligence in Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed ...

內(nèi)容簡(jiǎn)介

Emotional Intelligence in Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures—EQ-I® or EQ-360™, ECI 360, MSCEIT™, and EQ Map®, —or can be used independently or as part of a wider leadership and management development program. All of the book`s forty-six exercises offer experiential learning scenarios that have been proven to enhance emotional intelligence competencies.

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作者簡(jiǎn)介：

Marcia Hughes, president of Collaborative Growth, serves as a strategic communications partner for organizations and trainers and is a professional speaker. She offers emotional intelligence training and coaching and is a certified trainer in the EQI and EQ 360.

目錄

Foreword by Reuven Bar-On.

Acknowledgments.

Introduction: Getting the Most from This Resource

PART ONE: Using Emotional Intelligence to Create Real Change

Chapter 1: The Case for Emotional Intelligence

Chapter 2: How Everyone Can Use the Workouts: Cross-Reference Matrix

PART TWO: Exploring Fifteen Competencies of Emotional Intelligence

1. Self-Regard

2. Emotional Self-Awareness

3. Assertiveness

4. Independence

5. Self-Actualization

6. Empathy

7. Social Responsibility

8. Interpersonal Relationships

9. Stress Tolerance

10. Impulse Control

11. Reality Testing

12. Flexibility

13. Problem Solving

14. Optimism

15. Happines

PART THREE: Emotional Intelligence Workouts to Build Effective Skills

1. Self-Regard

Workout 1.1 Of Thine Own Self Be Aware

Workout 1.2 Reconciliation

Workout 1.3 Toot Your Horn and Scratch Your Back

……

Resources

References

About the Authors

Index

How to Use the CD-ROM

Pfeiffer Publications Guide

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